Accessibility

The Marker Key West Harbor Resort is dedicated to providing exceptional service to guests of all abilities, starting with an accessible user experience on our website.

Accessibility

The Marker Key West Harbor Resort (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.

We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.

We welcome feedback

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at 305-501-5193 or [email protected] with a description of the issue you encountered and your contact information. Your experience matters to us.

The Marker Key West Harbor Resort website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter and Instagram.

Accessible Features and Amenities

The Horte is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.

Property features

Accessible public entrance

Entrance doors width: 35 inches
Wheelchair maneuvering clearance: 35 inches
Distance from parking: 120 feet

Accessible emergency exit

Accessible route from the public entrance to the registration area
Distance: 28 feet
Pathway width: 42 inches
Wheelchair maneuvering clearance: 42 inches

Accessible route to elevator

Elevators measurements: 65 ½" x 64 inches
Width of the elevator doors: 42 inches
Wheelchair maneuvering clearance: 42 inches

Accessible route from parking area to the main entrance

Distance to hotel entrance: 120 feet
Distance to front desk: 150 feet
Pathway width: 42 inches
Wheelchair maneuvering clearance: 42 inches

Accessible parking (valet only)

Distance to front desk: 120 feet
Wheelchair maneuvering clearance: 42 inches

Accessible registration Desk

Desk height: 33 inches
Desk width: 31 inches
Desk is wheelchair accessible
Wheelchair maneuvering clearance: Over 10 feet

Accessible concierge desk

Desk height: 30 inches
Desk width: 22 inches
Desk is wheelchair accessible
Wheelchair maneuvering clearance: 57 inches

Accessible public restrooms

Lobby restroom
Door width: 34 inches
Toilet height: 17 inches
Toilet has grab bars
Sink height: 33 inches
Height of the mirror: 39 inches
Mirror is accessible height
Lavatory controls are accessible
Wheelchair maneuvering clearance: 81 inches x 97 inches

Fitness Center restroom
Door width: 34 inches
Toilet height: 17 inches
Toilet has grab bars
Sink height: 35 inches
Height of the mirror: 43 inches
MIrror is accessible height
Lavatory controls are accessible
Wheelchair maneuvering clearance: 90 inches x 90 inches

Pool area restroom
Door width: 34 inches
Toilet height: 17 inches
Toilet has grab bars
Stall size: 50 inches x 70 inches
Stall maneuvering clearance: 50 inches x 70 inches
Sink height: 33 inches
Height of the mirror: 42 inches
MIrror is accessible height
Lavatory controls are accessible
Wheelchair maneuvering clearance: 80 inches x 80 inches

Meeting Room public restroom
Door width: 34 inches
Toilet height: 17 inches
Toilet has grab bars
Stall size: 50 inches x 70 inches
Stall maneuvering clearance: 50 inches x 70 inches
Sink height: 34 inches
Height of the mirror: 40 inches
MIrror is accessible height
Lavatory controls are accessible
Wheelchair maneuvering clearance: 50 inches x 70 inches

Accessible Business Center
Distance to public entrance: 31 feet
Pathway width: 42 inches
Distance to elevators: 18 feet
Distance to bathrooms: 6 feet
Entrance door width: 36 inches
Table heights: 30 inches with knee and toe clearance
Computer desk height: 30 inches with knee and toe clearance
Computer desk width: 68 ½ inches
Wheelchair maneuvering clearance: 65 inches x 57 inches

Fitness Center
Distance to public entrance: 41 feet
Pathway width: 42 inches
Distance to elevators: 28 feet
Distance to bathrooms: 15 feet
Entrance door width: 34 inches
Wheelchair maneuvering clearance: 36 inches
Door width: 34 inches
Toilet height: 17 inches
Toilet has grab bars
Sink height: 35 inches
Height of the mirror: 43 inches
MIrror is accessible height
Lavatory controls are accessible
Wheelchair maneuvering clearance: 90 inches x 90 inches

Accessible Pool Areas
Distance to public entrance: 160 feet
Pathway width: 64 inches
Distance to elevators: 90 feet
Distance to bathrooms: 160 feet
Pool has chair lift
Wheelchair maneuvering clearance: 36 inches

Accessible Meeting Room
Distance to public entrance: 210 feet
Pathway width: 42 inches
Distance to elevators: 53 feet
Distance to bathrooms: 18 feet
Entrance door width: 35 inches
Table heights vary
Wheelchair maneuvering clearance: 34 inches

Accessible Restaurant/Bar: Starboard
Distance to public entrance: 160 feet
Pathway width: 64 inches
Distance to elevators: 180 feet
Distance to bathrooms: 160 feet
Table heights: 29 inches with knee and toe clearance
Wheelchair maneuvering clearance: 108 inches

TTY for guest use.

Visual (strobe light) alarms.

Guest room televisions have closed captioning or closed captioning decoders are provided.

Service animals are welcome at The Marker Key West Harbor Resort.

Accessible guest rooms

Pool & Garden View Two Queens Hearing Accessible
Room size: Approximately 400 square feet
Type of key lock on guest room door: Dormakaba (SafLok)
Visual (strobe light) alarms
Door width: 34 inches
Bed type: Two queen beds
Bed size: 60 inches x 80 inches
Bed height: 24 inches
Wheelchair maneuvering clearance: 34 inches
Clearance between beds: 35 inches
Desk height and width: 34 inches high and 40 inches wide with knee and toe clearance
Doorbell, low peephole, ADA-compliant phone, TTY available, fire strobe

Bathroom features
Door width: 34 inches
Height of toilet: 17 inches
Toilet has grab bars
Height of sink: 33 ½ inches with 27 inches of clearance and plumbing is wrapped with insulation
Height of the mirror: 36 inches
Mirror height is accessible
Lavatory controls are accessible
Wheelchair maneuvering clearance: 34 inches
Accessible bathing feature: Tub with grab bars

Classic King with Balcony Hearing Accessible
Room size: 400 square feet
Type of key lock on guest room door: Dormakaba (SafLok)
Visual (strobe light) alarms
Door width: 34 inches
Bed type: One king bed
Bed size: 76 inches x 80 inches
Bed height: 24 inches
Wheelchair maneuvering clearance: 34 inches
Desk height and width: 34 inches high and 40 inches wide with knee and toe clearance
Doorbell, low peephole, ADA-compliant phone, TTY available, fire strobe

Bathroom features
Door width: 34 inches
Height of toilet: 17 inches
Toilet has grab bars
Height of sink: 33 ½ inches with 27 inches of clearance and plumbing is wrapped with insulation
Height of mirror: 36 inches
Lavatory controls are accessible
Wheelchair maneuvering clearance: 34 inches
Accessible bathing feature: Tub with grab bars

Classic King with Balcony ADA w/Roll-in Shower
Room size: 400 square feet
Type of key lock on guest room door: Dormakaba (SafLok)
Visual (strobe light) alarms
Door width: 34 inches
Bed type: One king bed
Bed size: 76 inches x 80 inches
Bed height: 24 inches
Wheelchair maneuvering clearance: 34 inches
Desk height and width: 34 inches high and 40 inches wide with knee and toe clearance
Doorbell, low peephole, ADA-compliant phone, TTY available, fire strobe

Bathroom features
Door width: 34 inches
Height of toilet: 17 inches
Toilet has grab bars
Height of sink: 33 ½ inches with 27 inches of clearance and plumbing is wrapped with insulation
Height of mirror: 36 inches
Lavatory controls are accessible
Wheelchair maneuvering clearance: 34 inches
Accessible bathing feature: Standard roll-in shower with shower seat and grab bars

Classic Two Queens with Balcony Hearing Accessible
Room size: Approximately 400 square feet
Type of key lock on guest room door: Dormakaba (SafLok)
Visual (strobe light) alarms
Door width: 34 inches
Bed type: Two queen beds
Bed size: 60 inches x 80 inches
Bed height: 24 inches
Wheelchair maneuvering clearance: 34 inches
Clearance between beds: 35 inches
Desk height and width: 34 inches high and 40 inches wide with knee and toe clearance
Doorbell, low peephole, ADA-compliant phone, TTY available, fire strobe

Serenity Suite - One Bedroom Accessible
Room size: Approximately 800 square feet
Type of key lock on guest room door: Dormakaba (SafLok)
Visual (strobe light) alarms
Door width: 34 inches
Bed type: One king bed
Bed size: 76 inches x 80 inches
Bed height: 24 inches
Wheelchair maneuvering clearance: 34 inches
Clearance between beds: 35 inches
Desk height and width: 34 inches high and 40 inches wide with knee and toe clearance, ADA-compliant phone, TTY available, fire strobe

Accessible route from public entrance and registration area to accessible rooms.

From a digitally accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on The Marker Key West Harbor Resort website. The resort is not responsible for any third-party content on the website.